These forms have worked for me, for the past 15 years.
By Maintaining something tangible , it helps to protect the server in case the client says he/she wasn?t informed
Additionally , ?The server problem report? Just might identify a ?Typo? or other mistake the client or their client may have made. It costs the client money to file these cases. If we can help them identify a problem quickly, it helps to facilitate the service process while at the same time it makes you look professional and helpful.
Members may print and use these workable forms should they think they may be helpful.
These forms also help to keep the phone calls for status down. Please let us know if these FORMS have benefited your service .
James Finney